Privacy Policy

Action Committee for Eldorado ("ACE," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application services for climbing route management in Eldorado Canyon State Park.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Information You Provide

When you register for an account, we collect:

• Account Information: Email address, username, first name, and last name
• Application Data: Information related to route applications including route names, locations, descriptions, technical details, and supporting documentation
• Communications: Comments, votes, and messages you submit through our platform
• Payment Information: For donations (processed securely through PayPal - we do not store credit card information)

1.2 Information Automatically Collected

When you visit our site, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website addresses
• Date and time stamps

1.3 Analytics, Cookies, and Session Recording

We use PostHog, a third-party product analytics service, to understand how our site is used and to improve it. PostHog and similar technologies (cookies and browser local storage) may collect:

• Pages and features you view, clicks, and other interactions with the site
• A persistent analytics identifier stored in your browser
• Device, browser, and operating system details, approximate location derived from your IP address, and the page that referred you
• Error and crash diagnostics that help us fix problems
• Where enabled, session replays and heatmaps — recordings of on-page interactions such as navigation, clicks, and scrolling — used to diagnose usability issues

When you are signed in, we associate this analytics data with your account (such as your user ID, email, and name) to understand how members use the Service. Analytics requests are routed through our own domain, and PostHog processes this data on our behalf on servers located in the United States. We do not sell this data. You can limit collection by blocking cookies and local storage in your browser, and you may contact us to opt out of analytics.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process and review climbing route applications
• Enable community voting and feedback on proposals
• Send notifications about application status and important updates
• Maintain records of climbing route modifications and history
• Communicate with you about your applications or comments
• Process donations and maintain donor records
• Improve our services and user experience
• Understand site usage, interactions, and performance through analytics to improve the Service
• Prevent fraudulent activity and ensure site security

3. Information Sharing and Disclosure

3.1 Public Information

The following information may be publicly visible as part of the application review process:

• Your full name and username on submitted applications
• Application details (route information, proposals, topos)
• Public comments and votes on applications
• Your membership status (if relevant to an application)

3.2 Service Providers

We share limited information with trusted third-party providers who process data on our behalf to operate and improve the Service, including:

• PostHog — product analytics, error tracking, and session replay (United States)
• Clerk — account authentication and identity management
• PayPal — donation processing

These providers may use your information only to provide services to us and are bound by confidentiality obligations. We do not sell your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.4 Colorado State Parks

Application information may be shared with Colorado State Parks as part of the official review and approval process for climbing route modifications.

4. Your Rights and Choices

4.1 Access and Update

You can access and update your account information at any time by logging into your account settings. You have the right to:

• View the personal information we have about you
• Update or correct your information
• Change your notification preferences
• Download a copy of your data (subject to processing times)

4.2 Account Deletion

You may request deletion of your account by contacting us. Please note:

• Some information may be retained for legal or administrative purposes
• Public records of approved applications will remain for historical documentation

5. Data Retention

We retain your information for as long as:

• Your account is active

Application records and climbing route documentation are maintained indefinitely for historical purposes.

6. Minors Privacy

Our services are not for individuals under the age of 18. We do not knowingly collect personal information from minors.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect and how it's used
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

8. International Users

Our services are primarily intended for users in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide notification via email or prominent notice on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: